Frequently Asked Questions (FAQ) at 21bit Casino
You’ll find answers to all your questions about our casino. Whether you’re a new player looking to set up an account or an experienced gamer seeking information about our latest promotions, we’ve got you covered. Our comprehensive FAQ section addresses common queries related to account management, game offerings, payment methods, bonuses, and more. If you need further assistance, our dedicated customer support team is available 24/7 to help you. Explore the answers below to make the most of your 21Bit Casino experience.
Is the casino available for Australian players?
Yes, our online casino is available for players in Australia. You can enjoy a wide range of games, including slots, live casino, and poker.
How do I create an account?
To create an account, click on the “Sign Up” button on the homepage, fill in the required details, and follow the instructions to complete the registration process.
What types of games can I play?
You can play a variety of games, including slots, live casino games, poker, and more. We offer a diverse selection to cater to all player preferences.
Is there a mobile version available?
Yes, our casino offers a mobile version. You can access and play games on your mobile device through the mobile-friendly website or the dedicated app.
How can I deposit money into my account?
To deposit money, log in to your account, go to the “Banking” or “Cashier” section, and choose your preferred payment method. Follow the instructions to complete your deposit.
Are there any bonuses for new players?
Yes, new players can benefit from various bonuses, including sign-up bonuses, free spins, and other promotional offers. Check our “Promotions” page for the latest bonuses.
How do I withdraw my winnings?
To withdraw your winnings, log in to your account, navigate to the “Banking” or “Cashier” section, and select “Withdraw.” Choose your preferred withdrawal method and follow the instructions.
Is customer support available for Australian players?
Yes, customer support is available 24/7 for all players, including those in Australia. You can contact us via live chat, email, or phone for any assistance.
What payment methods are accepted?
We accept a variety of payment methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Check the “Banking” section for a full list of accepted methods.
Is the casino licensed and regulated?
Yes, our casino operates under a valid license and adheres to strict regulations to ensure fair play and security for all players.
How do I access the live casino games?
To access live casino games, log in to your account and navigate to the “Live Casino” section. Choose from a variety of live dealer games, including blackjack, roulette, and poker.
Can I play poker at the casino?
Yes, we offer a variety of poker games for players. You can join poker tables and participate in tournaments through the “Poker” section.
Are there any special promotions for Australian players?
Yes, we offer special promotions and bonuses tailored for Australian players. Keep an eye on our “Promotions” page for the latest offers.
How do I ensure responsible gaming?
We are committed to promoting responsible gaming. You can set deposit limits, take breaks, or self-exclude if needed. Visit our “Responsible Gaming” page for more information.
How do I get help if I encounter issues with my account?
If you encounter any issues with your account, contact our customer support team via live chat, email, or phone. We are here to assist you 24/7.